 |

Project
Healthcare Forms Printing &
Project Management

Company
Teuteberg, Inc. - A Full-service
Print Management Company
|
 |
|
 |
Can Workflow Improve and a Client Relationship be Saved?
A PROOF-it-ONLINE study in efficiency.
Problem
Teuteberg, used to use traditional proof and approval methods - including hand
delivery, overnight mail and manually marking-up printed/hard copy proofs -
for its high-profile client's forms printing. The problem was, it was taking weeks
and sometimes months to process one small change, and one of Teuteberg's
employees spent much of her time at the customer's site managing proofs and
approvals. Teuteberg was worried that if the process didn't become more efficient,
they could lose a key client. Not to mention, they would continue to miss out on
the productivity of one of their top employees if she wasn't back at her Teuteberg
office full-time.
Solution
Teuteberg turned to PROOF-it-ONLINE's proofing and approval management
solution. PROOF-it-ONLINE captures detailed audit trails, which is a must since
Teuteberg is required to comply with legal standards while working on medical
forms. As well, PROOF-it-ONLINE eliminates the need for travel to various locations
and expensive overnight mail to obtain approval from multiple reviewers -
both of which proved to be time-consuming and cumbersome.
Of equal importance, Teuteberg needed to consider its customer's technical
abilities. "Since our customer is not trained in technology, will they be able to use
this tool?" they asked. They found PROOF-it-ONLINE to be an intuitive and
easy-to-use solution; implementation was certain to be hassle free.
Results
Within weeks, job processing time was reduced by 75% and Teuteberg's customer
adopted the technology immediately. In fact, more than 80 users at the large
healthcare company use the solution today. As a bonus, Teuteberg won back one
of it's top employees; she is now back in her Teuteberg office, taking on
additional responsibilities. The best part? Teuteberg held on to one of its key
high-profile clients and is now able to process more jobs in less time.
LEARN MORE
To find out how PROOF-it-ONLINE can automate and improve the proof approval
process for your business - saving you time, money and hassle - call us today at
888.462.8044, or visit our website at www.proofitonline.com.
< Back to Success Stories Home Page
|